Delivery

Packages will be placed at Swiss Post the following day if the goods are in stock.

Do you urgently need the goods? Please contact us before ordering.

If the ordered goods are not in stock, you will receive an e-mail, max. 14 days to produce the goods.

The buyer is responsible for clarifying the import regulations from abroad.

Swiss VAT (7.7%) is deducted for orders from abroad. So that you

To see the VAT-exempt prices, log into your customer account and enter your delivery address.

Switzerland: max. 2 days delivery time

Europe: 2 - 9 days delivery time

Worldwide: 5 - 20 days delivery time

Deliveries can be tracked at any time if the supplier has the equipment in your country.

In the event of a delay in delivery, no compensation can be claimed.

Withdrawal

Items can be returned within 14 days.

There must be no traces of wear on the jewels.

Engraved trinkets as well as specially made goods cannot be returned.

Defects must be reported to us in writing immediately after receipt of the goods.

Shipping costs for returns are to be borne by the customer.