Packages will be placed at Swiss Post the following day if the goods are in stock. Do you urgently need the goods? Please contact us before ordering. If the ordered goods are not in stock, you will receive an e-mail, max. 14 days to produce the goods. The buyer is responsible for clarifying the import regulations from abroad.

Switzerland: max. 2 days delivery time

Europe: 2 - 9 days delivery time

Worldwide: 5 - 20 days delivery time

Deliveries can be tracked at any time if the supplier has the equipment in your country. In the event of a delay in delivery, no compensation can be claimed.


Items can be returned within 14 days. There must be no traces of wear on the jewels. Engraved trinkets as well as specially made goods cannot be returned. Defects must be reported to us in writing immediately after receipt of the goods. Shipping costs for returns are to be borne by the customer.


We grant a 2-year warranty on our items. Items will be replaced or refunded by a credit note for the purchase price.
This excludes damage caused by violence or usual wear and tear (e..B. scratches or torn chains)


It can be paid with the offered payment methods displayed in the shop.

Selections: Total non-returned items payable within 10 days (with deposit slip). The invoices are otherwise to be paid in 30 days. If the settlement is in default, we charge CHF 20.- reminder fees and according to Art 104 sec.1 OR the geissbühler schmuck gmbh 5% default interest. If the damage is greater than the remuneration of the default interest, the geissbühler schmuck gmbh shall claim damages in accordance with Art.106 OR.


We are liable for transport to the customer if transport damage, incorrect deliveries or unreceived shipments are reported to us immediately. The customer is liable for returns.
We are not liable for any material or personal injury caused by the use of our goods or information, the use of all items is at the risk of the customer.


All images and texts are protected by copyright and may not be used without our consent.


In principle, all selectable items are available in 14 days, if an item is exceptionally not available, the customer will be informed immediately by phone or e-mail.
In exceptional cases, we do not carry out orders, send a partial delivery for the time being or deliver only if the customer makes advance payment.


The English, French and Italian translations to were automatically generated with translation software. Errors are therefore not excluded. No damages can be claimed against the geissbühler schmuck gmbh for which a translation error is the cause.

Severability clause

Should provisions of these General Terms and Conditions be or become partially ineffective, the remaining terms and conditions shall remain in effect. The parties are required to
ineffective provisions by a legally valid provision that comes as close as possible to the economic and legal purpose of the invalid provision.

Changes in these General Terms and Conditions are possible at any time. It applies to every order of the status at that time.

Only Swiss law applies, the place of jurisdiction is Bern

Bern, 01.2.2013